1. I purchased a drum kit or sample pack and cannot find the download link. Where is it?
All drum kits, sample packs, and digital downloads links are sent to the e-mail address your order was placed under. Occasionally, some e-mail services and filters will re-direct our e-mails to your SPAM Folder/Filter. If your PayPal e-mail address is different than the order e-mail address, check your PayPal e-mail inbox.
Please check your SPAM Folder/Filter before contacting Customer Service. The subject line for order e-mails looks like this:
Downloads for Order #